Support

Need help with Snowman? We’re happy to assist with questions, bugs, and feedback.

Email us at:

Please start your subject line with the app name

We support several apps from this address, so please begin your subject with Snowman — so we can route your message quickly. Example:

• Snowman — Bug: payoff date looks wrong
• Snowman — Question: how do I add an extra payment?
• Snowman — Feedback: idea for a new feature

To help us respond faster, include

• The app version (Settings / store listing).
• Your device model and OS version (e.g., Pixel 8, Android 15).
• A clear description of the issue or request — what happened and what you expected.
• For bugs: the steps to reproduce, and a screenshot if possible.

Snowman has no account or login, and stores nothing on our servers — your debts and payment records stay on your device — so we never need a password or personal data to help you.